Many customers came across problems when they placed an order on AnyTranscription. This article is used to guide customers to upload their video transcription files. By following these steps, placing an order can be much easier.
Our web supports all kinds of video format. It can automatically recognize the duration of most video files with the format of AVI, WMV, MPG, MKV, RMVB, MOV, 3GPP, 3GP, MP4, VOB format. Please keep in mind the minimum duration for video file is 1minute. If your video file is less than 1minute, you need to input 1minute manually. Besides, duration of video in FLV format can’t be recognized, either. Video in SWF format can’t be recognized accurately, longer than the original video file. Therefore, we recommend you to upload your video in format which can help recognize the duration automatically or add URLs. This is not only convenient for your operation, but also helpful for us to improve efficiency.
a. If it is uploaded successfully, the system will calculate the cost according to the duration of your video file. Please pay attention that the cost is calculated by Budget (a flexible deadline), if you have special requirements on your deadline, you can choose accordingly after uploading the video file.
b. If your video format doesn’t support automatic duration recognition, you will see following picture.
You just need to input the length of your video file in the blank, and then click OK button. The system will calculate the cost according to the length you’ve entered. Please enter the accurate number for both convenience.
As the following picture:
Write down the URL and time duration in the blank. Click CONFIRM button.
Choose the turnaround and prices according to your need. Then you need to write down your e-mail address in the blank before you pay for the bill.
After your payment, you will receive a piece of message which includes your ID information, by which you can sign in and track your order on our web.
If you can’t find a solution for your problem, please contact us.
“This is a great company at medical transcription, very professional, very fast,very reliable!”---jay