help customers upload their audio transcription files faster, this article provides some instructions.
Our web supports all kinds of audio format. It can automatically recognize the length of file with the format of MP3, WMA, APE, MMF, M4A, M4R, WAV, WavPack, MP2. Please keep in mind the minimum duration for audio file is 1 minute. If your audio file is less than 1minute, you need to input 1 minute manually. Besides, duration of audio in FLAC and AMR format can’t be recognized, either. Audio in AAC and OGG format can’t be recognized accurately, shorter than the original video file. Therefore, we recommend you to upload your audio file in format which can help recognize the duration automatically or add URLs. This is not only convenient for your operation, but also helpful for us to improve efficiency.
a. If it is uploaded successfully, the system will calculate the cost according to the duration of your audio file. Please pay attention that the cost is calculated by Budget (a flexible deadline), if you have special requirements on your deadline, you can choose accordingly after uploading the audio file.
b. If your audio format doesn’t support automatic duration recognition, you will see following picture.
You just need to input the length of your audio file in the blank, and then click OK button. The system will calculate the cost according to the length you’ve entered. Please enter the accurate number for both convenience.
As the following picture:
Write down the URL and time duration in the blank. Click CONFIRM button.
Choose the turnaround and prices according to your need. Then you need to write down your e-mail address in the blank before you pay for the bill.
After your payment, you will receive a piece of message which includes your ID information, by which you
can sign in and track your order on our web.
If you can’t find a solution for your problem, please contact us.
“This is a great company at medical transcription, very professional, very fast,very reliable!”---jay